Officer, Operations Control

Location: Head Office-Phnom Penh 
Report to: Unit Manager of OPD for Operations Control

• Develop new tool to prevent/detect error from user.
• Daily Check error transactions of tools control by system or any program.
• Track, analyze and prepare summary report of key issue on technical error.
• Control on the implementation at branch of operation related policies, procedures, manuals, guidelines and process workflow effectively.
• Ensure the quality of customer service delivery on account opening and management, client inquiries and complaint, loan file management.
• Train on the relevant systems, product features knowledge and best customer service process.
• Participate in UAT operations related Testing.
• Perform other tasks as assigned by supervisor.

• Bachelor’s degree in business, finance and banking, marketing and accounting or related fields.
• At least 1 year experience related to branch operation.
• Knowledge in English language can communication well.
• Be able to use Ms. Word & Excel internet and e-mail.
• Good attitude, be honest, serious, gentle and willing to work.

• HKL Application Form is free provided. Thus, you can get it from Head Office (Phnom Penh) or all branches of Hattha Kaksekar Limited every working day or free download from our website: www.hkl.com.kh. 
• Interested candidate, please fill the HKL application form and submit with CV, Family Book, Population ID Card, Birth Certificate, Degree Certificate and other short course certificate or letter to HKL head office (Nº606, St.271, Sangkat Phsar Deum Tkouv, Khan Chamkamorn, Phnom Penh) or any HKL branch office nearest your current address or via email [email protected]. 

Notice:

• The submitted document will not be returned.
• Reach us on: 069 222 800 / 086 354 354