Customer Service Siem Reap (Sihanoukville and Skun)

This is a business development, customer service and relationship role in Speedwind’s sales business with responsibility for assist walk-in dealer or customers and assist stock for sale team to the market. provide information to walk in customer and provide solution and implementing new business opportunities in the designed areas. The primary challenge for the incumbent is growth of the portfolio with a new & challenging concept.

• Assist walk-in dealers, outlet or customers form all walk-in life, provide information and solution to customers.
• Handle dealer and customer’s complaints and provide potential solution to dealers if problem occurred.
• Generate daily sale report to line manager
• Sending stock count and sales report to line manager
• Reconciliation cash and inventory physical count on daily basis with line manager
• Manage stock for daily operation and sales team.
• Get inform dealers assigned by line manager.
• Manage day to day operation in depot.
• Ensure the quality of the network for customer satisfaction.
• Perform other duties or function if and when required, other duties assigned by line manager
• Generate relevant Daily, weekly, monthly reports.
• Make Sure branch office clean all time.

• University qualifications in Business Related Discipline
• At least 01 years’ customer service experience with local or international organisations
• Good English skill (Khmer language essential)
• Able to communicate in English
• Proven success in communicating effectively to all points of contact with customers, including liaison with line manager.
• Able to use of Microsoft office
• Experience in customer services and selling to customers based in a diverse range of industries.
• Familiarity and confidence in discussing technologically driven product solutions.
• Demonstrated ability to effectively manage multiple deadlines and complex issues.
• Experience in successfully managing expectations of multiple parties, internal and external.
• Ability to remain intergraded to a team, while working remotely and independently.
• Innovative, creative, flexible and conscientious with high-level communication skills.

Address:                    Regency Complex A (Intercontinental Hotel), 3rd Floor, Mao Tse Toung Blvd, Sangkat Tomnubteuk, Khan Chmakarmon, Phnom Penh, Cambodia.

Contact Person:        Recruitment

HP:                            085 200 222/085 900 222

Email:                        [email protected]