Application Support Specialist

• Provide technical support on ERP System: Microsoft Dynamic Navision 2013 R2
• Provide technical support on Distributor Management System (DMS)
• Provide technical support on Sale Force Automation (SFA)
• Work with team to rollout new systems and applications
• Perform UAT with stakeholders, identify potential issues and impacts
• Liaise with software vendor for any bug/error, new requirement and enhancement
• Review user’s activity logs on supported applications, reporting potential risks, data breach and security breach
• Develop user manual and train users as needed
• Develop and maintain standard operating procedures and operation manual for each supported application
• With the rapid pace of change, regularly monitor technological advances and assess their potential application for improved business processes and design.
• Perform other duties as assigned by supervisor

• Bachelor's degree in computer science, management information systems, or related field, or equivalent combination of education and work experience is required.
• Knowledge of business application development in Microsoft Dynamic Navision, SQL Server, testing, preferably in the beer and soft drink industry field.
• Experience supporting users on commercial applications such as ERP, DMS, SFA…
• Experience in a variety of data integration technologies, flat files, XML, etc.
• Knowledge and understanding of goals and the interdependencies of functional departments and groups
• Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit
• Knowledge of informational technology disciplines; e.g., software applications and interfaces, production operations, quality assurance and systems management, etc.
• Knowledge of project management process and systems.

Contact Person:                     Human Resource Department

Phone:                                   015 888 036

Email:                                    [email protected]

Address:                                #1881, Russian Blvd, Phum Ta Ngoun, Sangkat Kakap, Khan Posenchey,

                                             Phnom Penh, Cambodia.