General Manager for Resort

The General Manager, manages all aspects of the hotel/resort including but not limited to: guest relations, reservation management, accounting, shift scheduling, staffing, training, record keeping, payroll, department oversight and other duties in accordance with hotel policies and procedures. The General Manager is expected to uphold the expectations and policies of the company for promoting the highest guest satisfaction and profitability possible.

Job Responsibilities

 • Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives

• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
and other tasks assign by Owner

• Proven experience as GM of Hotel or Resort roles
• Fluency in English; knowledge of other languages is a priority
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure and flexible
• Outstanding leadership skills and a great attention to detail
• Degree in Business Administration, Hotel/Hospitality Management or relevant field

***Local People Only***

How to Apply:

Interested candidates shall submit cv and cover letter with your current photograph to email or Address below:

#597, National Road No.1, Sangkat Chhbar Ampov II, Khan Mean Chey, Phnom Penh, Cambodia

Email: [email protected]